Frontline Training Programme
The ACO is thrilled to bring free CPD accredited training for members working in Casework, Support and Grants driven roles.
- The training sessions, delivered by Shelter will cover a range of pertinent topics for frontline staff, supporting individuals facing financial and emotional hardship.
- Sessions will be run online and delivered by subject experts. Trainers will run interactive and tailor-made content for ACO member charities to ensure information is relevant and up-to-date.
- There will be a maximum of 20 attendees per session, with sessions running multiple times on different days.
Programme Overview |
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Title |
Length |
Date & Time |
Welfare Benefits Update | 3 hours | February 2024: 6th, 13th and 28th |
Safeguarding for Call Handlers | 3 hours | April 2024: 9th, 11th and 15th |
Domestic Abuse Awareness | 3 hours | June 2024: 13th, 19th and 24th |