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Introducing DogBot

Launched as part of the Charity for Civil Servants’ Mental Wellbeing campaign in October, DogBot is a virtual canine counsellor.

Based around the brief “mental Health doesn’t have to be a difficult conversation”, the campaign presents DogBot with the caption “We’re all ears” and offers users access to a 24/7 guide to the Charity’s array of resources designed to support their mental wellbeing.

A chat bot is a computer program designed to simulate conversation with human users, usually over the Internet. Typically, they will route the user to an end goal – a product, service or piece of information.

The charity accepts that not everyone will want to interact in this way. But for those that do, they’ll have access to a 24/7 interactive resource. “It represents an opportunity to increase our reach to those who wouldn’t or couldn’t have engaged and an alternative for those who already do”.

Source: Charity for Civil Servants