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MNDA - MNDA

MND Association partner on launch of Communication Access Symbol

As face coverings become the norm in the current COVID-19 climate, communication between people is becoming increasingly challenging – and – for approximately 14 million people, who have additional communication needs, it is even tougher. A new disability symbol, designed to make life easier for millions of people in the UK, is being launched.

The Communication Access Symbol, with underpinning training and standards, has been created for businesses, organisations and consumers by the Royal College of Speech and Language Therapists (RCSLT) in partnership with the MND Association, Stroke Association, Headway, Disability Rights UK, Business Disability Forum, Communication Matters, The Makaton Charity, and the National Network of Parent Carer Forums. The partnership is known as Communication Access UK.

In the UK, Scotland currently leads the race in becoming an accessible communication nation, having already introduced inclusive communication legislation to its new social security agency and consumer rights body. Now, with the arrival of the Communication Access Symbol, businesses and organisations across the entire UK will have the opportunity to embrace the cause of accessible communication. Those that take up free online training on accessible face-to-face, telephone and online customer service will earn the right to display the Communication Access Symbol – demonstrating they have all their customers’ needs close at heart.

Several UK businesses and organisations have already taken the Communication Access training including Skipton Building Society, University of Leeds, Health Education and Improvement Wales, and ISP Fostering.

Source: MND Association